Position: Outreach and Communications Specialist, GIM Research
Location: Boston, MA
Schedule: 40 hours per week (Remote)
ABOUT BMC:
At Boston Medical Center (BMC), our diverse staff works together for one goal — to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience.
You’ll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you’ll have the tools you need to take charge of your own practice environment.
POSITION SUMMARY:
The SafeSpot Outreach & Communications Specialist is responsible for expanding awareness and utilization of SafeSpot's overdose prevention services across Massachusetts and other funded states. This dynamic role includes coordinating statewide outreach, delivering trainings, conducting site visits, managing communications, and overseeing social media engagement. The ideal candidate is passionate about harm reduction, skilled in communication, and experienced in field-based outreach.
JOB RESPONSIBILITIES:
Outreach & Stakeholder Engagement
Coordinate outreach efforts with over 500 state-licensed treatment, harm reduction, reentry, housing, and supportive programs.
Maintain regular communication with service providers and community stakeholders via email, phone, and in-person meetings.
Build and sustain strong relationships with partners to ensure collaborative service delivery and program alignment.
Site Visits & In-Person Engagement
Conduct regular in-person site visits, including multi-day outreach trips across Massachusetts and other funded states.
Promote SafeSpot’s services, demonstrate how the hotline works, and assess alignment with Bureau of Substance Addiction Services (BSAS) guidelines.
Training & Event Representation
Deliver in-depth trainings to program staff, community members, and clients on SafeSpot operations and overdose prevention best practices.
Represent SafeSpot by tabling at conferences, summits, and community health events.
Reporting & Documentation
Prepare and submit detailed reports to BSAS summarizing outreach activities, key findings, and program outcomes.
Communications & Content Creation
Develop outreach materials such as fliers, one-pagers, and slide decks.
Manage SafeSpot’s social media platforms to amplify services, share harm reduction messaging, and engage with the public.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
REQUIRED EDUCATION/EXPERIENCE:
Bachelor’s degree in Public Health, Social Work, Communications, or a related discipline (or equivalent lived/professional experience may be considered)
PREFERRED EXPERIENCE:
Minimum 1 year of experience as a SafeSpot hotline operator
Minimum of 2 years of experience in community engagement, public health, or workforce development.
KNOWLEDGE , SKILLS AND ABILITIES:
Strong understanding of harm reduction principles and experience working with individuals affected by substance use.
Excellent verbal and written communication skills
Comfort with public speaking and training facilitation
Proficiency with Microsoft Office, Google Suite, Canva, and social media platforms (e.g., Instagram, Facebook, Twitter)
Ability to work independently, manage multiple tasks, and meet deadlines.
Willingness to travel across the state, including overnight trips
Flexibility to travel regionally (up to 70%) and take on occasional evening/weekend responsibilities.
Must have driver’s license and vehicle for regional travel
CERTIFICATIONS, LICENSES, REGISTRATIONS REQUIRED:
Active Driver’s License
Demonstrate a commitment to our team's core values:
Teamwork: You communicate with and build up your teammates. You are considerate and aware of how what you say and do impacts your colleagues.
Mindfulness and Open-Mindedness: You are respectful, kind, and flexible. You avoid making assumptions about people and are mindful of how our work, language, and actions impact our study participants and the communities we serve.
High Quality Work: You are reliable and take initiative. You pay attention to the details and ask for help when needed.
Professional Growth: You are curious and excited to learn new things. You own up to mistakes, ask questions, and are receptive to feedback.
Work/Life Balance: You approach your work with a positive attitude, value self-care, and communicate honestly about your workload.
Proficiency in Microsoft Office Suite, Signal, 3CX, and virtual meeting platforms (Zoom, Teams, etc.).
JOB BENEFITS:
ABOUT THE DEPARTMENT:
As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn’t dictate health.
Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
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